It is an amazing fact that
at courses on Malpractice, a substantial percentage of physicians
raise their hands to indicate they have not read their policies.
And this is only the first step. Have you? And do you have it to
refer to? But even more importantly, learn how this different world
that protects you works. Because you have to be protected in advance.
Here are some key issues to check.
1) Your insurer is your main defense, but not your
entire defense. Moreover, some problems that come
with malpractice cases are not under their protection and
can be substantial issues for you. They often require separate
attorneys you pay for. They can cause substantial loses of
time, money, and piece of mind for you and your family. As
with other insurance, you are better off prepared although
you work not to need the protection.
2) Claims Made vs. Occurrence. A claims
made policy covers your for each claim, and must be in force
when that claim is filed, even if the event was years earlier.
Thus if you stop practicing or move to a new area, you have
to continue the insurance, called a tail. This adds extra
cost later. On the other hand you can get a policy for each
occurrence event, that must be in force only when the alleged
malpractice occurred. This does not need a tail policy but
it usually costs more. It is likely you insuance is from your
employer, since about half the physicians in the US are employed.
But is it not less important to know your policy and its implications.
What it wisest in a group purchase may not be wise for you.
And be sure that if you were to leave you know how that affects
you. If they have claims made policy you will likely need
either a tail coverage, or a prior-acts policy. You should
try to negotiate this coverage with your new employer. Pay
careful attention to the statute of limitations in the state
you are in, becuase you only need the additional coverage
as long as that lass.
3) Amount of Coverage. There is a philosophy
that your coverage should be at or above what is common in
your area, or above that of the vast majority of awards there.
This may not be hard to do in a low malpractice rate state,
but can be a significant problem in high rate states. It is
common to have limits of $1,000,000 per occurrence with a
$3,000,000 per year maximum. On the other hand, some worry
that the more coverage they have the more attractive they
are to the plantiff. The other extreme is to have little or
no coverage, and have a sophisticated asset attorney protect
you. This is an individual decision, but be thorough and knowledgeable
about any method you use. It takes far less time to be thorough
up front.
4) Questions about your limits. What happens if you exceed
your malpractice limit, the aggregate? This is an
important question with a two part answer. First, it is rare
that a physician's personal assets are gone after. But it
can happen. What may be more of a concern is that an award
that exceeds the aggregate may leave you with extended negotiations,
costs, and uncertainty while the matter is resolved. Also,
should such an award occur it is usually the plaintiff, your
patient, who makes the decision to tell the collection agency
how far to go. Your patient's idea of what is worth going
after may be much different than yours, or the plaintiff's
attorney.
Here are important questions to check in your policy that
are not obvious
a) Are defense monies
covered if the aggregate is breached? For cost control
reasons, some insurance policies will not cover your defense
if the aggregate has been exceeded. So if you had 2 or 3 cases
pending, and you go over the aggregate in awards, you will
have to pay your own defense costs. This is a particular problem,
because it is improbable another insurer will pick you up
for an already existing case. The cost of defending a case
is often in the $100,000 range, but of course this can vary
substantially. If this has happened, you may be able to appeal
to the company, or to the state regulators, but be careful
to detemine how your coverage works now.
b) Is there an
umbrella policy, do you participate, do you have the policy?
What are the notification rules to qualify? An umbrella policy
is an extra layer of coverage. It is often inexpensive or
free. It not only provides more award money, but will likely
pick up defense coverage if your primary policy fails to.
These are usually cheap, and sometimes free through the hospital
requiring only a signature. But like other good things, don't
take it for granted. Be sure you understand the process of
getting it, and that you have it.
5) Verify the obvious yourself when it is imporant.
Even though you are told you have coverage, your agent agrees
and you have read the policy, be sure to see the actual renewal
notice or contract. Murphy's law being what it is, be sure
you don't wake up once you are in trouble to find some policy
was not renewed, or some fine print issue not passed on to
you in an annual rider that created a problem you were unaware
of.
6) Know your insurance company case manager and be
sure you can work well with that person. Usually
you are assigned one when a case occurs, but you can request
someone to confer with at any time. Usually there is a geographic
assignment that makes it obvious who you will get. Your case
manager, or the point person you deal with at the insurance
company, plays a key role. They communicate with you, and
advise you about your coverage. They also represent you in
discussions on the case with the insurance company. What the
company knows about you, they probably learn from the case
manager. They likely will formally summarize your case in
internal documents, and they will likely chose, provide documentation
to, and get the feedback from an expert physician who evaluates
your case. Many of these steps need your attention to have
the best results from the insurance company. The manager may
also influence decisions about your coverage and renewal of
coverage where there are grey areas. If you feel matters are
too complex for the case manager, you may also want to try
and establish contact with a higher level administrator. This
last step can be difficult.
7) Does your medical practice company have separate
coverage from you, or will suits against you or another member
of your company draw down your coverage because they are all
merged? This can perversely discriminate against
the owners of the company, who may find that their stake in
it means other owners will draw from the insurance pool they
have. But a physician employee will have a separate policy
not drawing from theirs. This can be an important issue in
structuring your practice and insurance. This varies from
state to state, and is fought over in some areas. Be sure
to understand it in advance.
8) Do you understand a bad faith claim, and the impact
is has in strategy of the defense, insurance and plaintiff?
A bad faith claim is an assertion against the insurance carrier
that they had an opportunity to settle within policy limits,
and did not. It plays a complex role in strategy for both
sides, and may not be explained to you. This a major lever
of the plaintiff and may also be a bargaining chip to help
you if an award exceeds coverage. It obligates the insurance
company to pay more if they don't solve it within the policy
limits when they can.
9) Why might you need an attorney in addition to
your insurance attorney? Your attorney must work
in your best interests, but is still paid by the insurance
company which provides their future revenue. This can create
an undercurrent of a conflict at times. Here are situations
in which you will need a separate attorney that you likely
have to pay for yourself.: a) if the claim may exceed the
aggregate coverage. b) if state licensure issues are involved.
c) for actions that essentially are against the insurance
company, in effect, such as a bad faith claim. d) to give
you a independent general perspective and second opinion.
10) How do settlement negotiations work? How
much control do you have? This varies, but once you agree
to a settlement the contract language often leaves the details
and amount to the insurance company to determine This is individual
so be sure to understand your policy in this matter.
11) What happens if an award exceeds your coverage?
This may be appealed. Or it may be negotiated. The
most immediate risk to you is a problem with credit. A creditor
could interfere wtih your credit standing while negotiations
go on. You may well be able to prevent this, but address it
early and have a contingency plant. To save time, money, worry
and expense, it is wise to have your financial attorney consider
this ahead of time.
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