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What does the jury want from you, and
how do you convey your strengths?
Clinicians are used to presenting themselves to patients and professional
colleagues. But a jury can be a whole different animal, with the
plaintiff's attorney working to rattle and smear you. There are
a number of lessons and strategies that are important for you to
learn. And you need to understand what the jury is likely to perceive
and want. Additionally, there are professionals who can help you
to prepare by using what they have written or personally coaching
you.
First, the statistics are in your favor as a defendant in a medical
malpractice case. About 61% are won nationwide, whereas in personal-injury
cases about 31% win. In the worst venues in the country, about 51%
of medical malpractice cases are won. In the 75 largest counties
in the country, about 73% of medical malpractice cases were won
in 2001. Physician owned insurance companies win about 75 to 80%
of the time. So we can take heart from these batting averages, but
for the individual physician it is a 100% statistic either way.
Not only is your time and money at stake in the case, but even more
your personal image of yourself and your family may be about to
suffer.
One presenter and coach regarding physician performance before
juries is Linda S. Crawford. She emphasizes that to the jury, character
comes before conduct. They are asking: would they be in safe hands
if you were their medical provider in a crisis. They are concerned
primarily about your judgment and experience, rather than credentials.
The question in their mind is "who can I trust", and under
the circumstances if you did the best that you could.
They want to see that you went beyond the minimum. The common theme
when they decide against a doctor is that there was abandonment
because the physician was not there. They want to see that you were
there, that you had a personal stake working for the patient. If
they were to choose one word for what they want, it’s that’s
you “worried”.
What are the statistics about medical malpractice trials? Three
percent of the lawyers do 90% of all the trials. The median award
is about $1 million and the top value cases are medical malpractice.
In this regard, we physicians have supplanted the toxic tort cases
as the prime targets and the deep pockets.
If you lose a malpractice case, how likely is it that there was
malpractice? In some studies if the jury found malpractice, an independent
review also found malpractice only 28% of the time.
What influences the outcome of a jury case? Is it the expert witness?
It is often said that the experts cancel each other out, and do
not win cases. It is felt that there is not good research indicating
that they win cases. But the expert's ability to explain in a way
that the jury understands, and provide the jury wiyh supporting
information for the defendants testimony and behavior is very important.
To some extent this will depend on the effectiveness of your defense
attorney in preparing the expert witness. And with the expert short
on time and your attorney busy, this is not always accomplished.
How well does the jury work, and how do they think? It is argued
that juries generally do an attentive job. The average person may
need seven repetitions to absorb something that they hear, and for
juries it is usually two to three times. They learn from you but
they also learn from the expert witness who at least gives an additional
learning opportunity even if not effective in swaying most cases.
Medical malpractice cases may often last one to two weeks, or more.
This gives the jurors a lot of time to observe the defendant and
think about what they've heard and seen.
In fact, perhaps as much as 80% depends on what they see, They're
looking for you to be genuine, and looking for the unguarded moment
to give them insight. It is thought 55% of what comes across is
facial expression, 35% style of delivery and 7% substance. How you
say something may well be remembered more than what you say. It
is believed juries learn at about the level of a second-year medical
student.
What is the jury’s standard? They are concerned that they
have to live with themselves afterwards, therefore they hold a high
moral standard.
What rules should you use as you prepare for trial, with regard
to your jury performance? You want to be perceived as a person of
character who was concerned and committed to the patient. The challenge
is to be this person in the difficult, alien, even hostile environment
of the legal system. Try to align right thoughts, right actions
and right results so that the perceptions of you become a reality
of judgment in the jury's mind.
The best time to prepare yourself with these skills is well before
your deposition. The deposition itself will have a big influence
on your case, not only because of what you have said, but as a result
of your style and demeanor. This could dissuade lawyers from the
case altogether. Ms. Crawford states 25% of cases have been dropped
when using her teaching and presentation skills.
In summary, to prevail takes time not only to learn the facts but
to adjust your presentation style. It needs to reinforce the facts.
Communicate the treatment but also your concern and involvement.
The coldly clinical presentation may leave the jury cold. Be sure
your attorney has sufficiently briefed your expert witness on the
facts and issues that will be presented. A coach could be worthwhile
if your style may work against you,. Remember don't put all your
effort on just 7% of what the jury will hear, the facts.
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